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Frequently asked questions.

When will my order ship?

In-stock orders placed before 12 PM PST on business days are shipped the same day. Orders placed after the cutoff ship on the next business day. All orders ship from our office in San Francisco, California.

Do you ship internationally?

Yes — we ship worldwide. Note that if your order ships outside of the USA, there will likely be additional charges for duties and taxes due upon receipt. Binho does not cover customs fees for any destination. We also have a network of global distributors — find one in your region to source Binho products locally.

Can I purchase with a PO or request a quote?

Yes. If your procurement policy doesn't allow direct credit-card purchases, email [email protected] with your details (products, quantities, shipping address, payment preference). We typically follow up the same day with a formal quotation, then process your purchase order.

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Request a quote, submit a PO, or ask us anything — email [email protected].

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Ships within 48 hrs

In-stock orders placed before 12 PM PST ship the same day from San Francisco.

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