Return & Refund Policy

1. Return Policy

Binho offers a 90-day return policy, which only applies to products purchased directly from us, either from our website www.binho.io, or on a purchase order directly with Binho.

2. Warranty Coverage

Binho provides a 2-year warranty on all Binho-branded products. This warranty always applies, regardless of where you purchased the product. All warranty replacements and repairs are handled directly by us — there is no need to contact the distributor where you purchased it. You also don't need the original receipt; as long as you have the unit, we can repair or replace it under warranty. If you can't remember when you purchased the unit, or if the 2-year window has already closed, please contact us in case we can help.

For third-party products sold on binho.io, please refer to the respective manufacturer's warranty policy.

3. Contact Us

To initiate a return or warranty claim, reach out to our support team: